Pet stains, dried spots and the question of smell
An animal stain is usually two separate problems on the same spot. One is the discoloration you can see in the pile, and the other is the scent. We make something for the color. If the mark is gone but the room still smells like the accident, you are dealing with the half we do not treat.
The difference between color and scent
Color and odor belong to two different parts of the job. Our work is the mark left in the yarn. When you blot an accident with Folex, the color transfers onto your cloth until the fibers look like the rest of the room.
A smell is another problem entirely. We have never claimed to take an odor out of a rug or cushion. An accident can lose every trace of yellow or brown while the scent remains behind in the room.
Moisture travels further than the ring
What you see on top of a rug is rarely the full width of the spill. Liquid spreads outward as it settles, which leaves a ring on the surface that looks smaller than the damp patch beneath your fingers.
Pressing a dry towel past the edges of the visible circle tells you how wide the dampness actually reached. If the cloth comes away wet from clear carpet, keep working outward until the fabric stays dry.
When an old spot turns dark over time
Dried animal spots often darken long after the liquid evaporates. Pet food dyes and stomach acid leave residues that hold onto daily foot traffic, turning a pale old circle into a distinct dark patch.
Old marks need firm pressure with an absorbent cloth to draw the set color up from the pile. Once the transferred color stops showing on your towel, the fibers can air out naturally.
What this note covers
Pet accidents
Fresh accidents carry moisture beyond the outer ring. Blot well past the visible circle with a clean cloth until the fabric stops pulling up dampness.
Pet urine
Urine leaves a pale yellow tone that hardens as it dries. We clear the visible color from the fiber, but any remaining scent is outside what our formula does.
Pet vomit
Stomach bile and pet food tint the carpet fibers quickly. Lift the loose solids away first without pushing down before you apply anything to the color left behind.
